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Flexible Payment Plans with PromisePay 

Paying your utility bill just got easier. Seattle Public Utilities (SPU) offers PromisePay, a long-term payment plan that lets you catch up on past-due balances and stay current, with no fees, no interest, and no late fees. PromisePay gives you the flexibility to pay on your schedule while keeping your… [ Keep reading ]

It’s That Time of Year: SPU Prepares for the 2026 State Legislative Session

After a landmark 2025 session, Seattle Public Utilities (SPU) is preparing for a short, 60-day state legislative session where lawmakers are expected to struggle with declining revenues and negative budget impacts from the federal government. Beginning on January 12, 2026, the Legislature will convene to pass bills and a supplemental… [ Keep reading ]

Seattle’s New Waste Metrics: Measuring What Matters Most

A New Way to Measure Our Progress Seattle has long been recognized as a global leader in waste reduction and sustainable materials management. But the way we consume and what we throw away is changing fast. That’s why Seattle Public Utilities (SPU) has introduced new industry-leading solid waste metrics that… [ Keep reading ]

Use Water Wisely This Fall

Over the past few months, we’ve shared updates about the effect this summer’s dry weather has on our water supply. As rain returns to our region, our outlook remains optimistic. Recently, we’ve had significant rainfall in the mountain reservoirs that collect and store our drinking water (thanks, atmospheric river!). After… [ Keep reading ]

A New Voice for You

At Seattle City Light (SCL) and Seattle Public Utilities (SPU), we believe great service starts with listening to you. We’re introducing our upgraded Customer Care phone system, designed to make it easier for you to connect with us, no matter what language you speak. When you call, you’ll be guided… [ Keep reading ]

Young Leaders Wanted: Join Seattle Public Utilities’ Customer Review Panel

Seattle Public Utilities (SPU) is looking for young adults aged 18–29 to join our Customer Review Panel (CRP). The panel helps SPU decide how to invest in clean water, protect the environment, and keep services affordable. Applicants don’t need any experience, just ideas and perspective. Members meet a few times… [ Keep reading ]

Time to Celebrate: The Recycling Reform Act of 2025

On September 24, Seattle Public Utilities (SPU) joined legislative champions and community partners to celebrate the passage of the Recycling Reform Act, which marked a milestone for recycling in Washington state. SPU sponsored the celebration, which was hosted by the Plastic Free Washington Coalition, at Gas Works Park. The legislation,… [ Keep reading ]

Introducing SPU’s Customer Review Panel for 2025 to 2028

Meet the Seattle residents who will help provide a vital avenue for community voices and influence in how Seattle Public Utilities (SPU) fulfills its mission. SPU is excited to introduce its new Customer Review Panel (CRP). At SPU, our vision is to be a community-centered, one water, zero waste utility…. [ Keep reading ]

On Contributing to SPU, One Seattle, and the All-America City Award

In late June, the City of Seattle received national accolades with an All-America City Award issued by the National Civic League. A jury of national civic leaders recognized the City of Seattle for the community engagement work of the Department of Neighborhoods (DON) in partnership with Seattle City Light, Seattle… [ Keep reading ]

Sewage Spill at Mount Baker Park 

On Wednesday, August 20 sewage from a broken sewer pipe entered a part of the drainage system upstream of Mount Baker Park. This part of the drainage system drains onto a rocky land area on the shore of Lake Washington. Seattle Public Utilities (SPU) stopped the sewer overflow at approximately… [ Keep reading ]