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August 2020
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Archive for 'At Your Service'

City Partners with Kappa Alpha Psi to Deliver Supplies to Unsheltered Members of Community

When members of the Seattle Alumni Chapter of Kappa Alpha Psi began thinking about how to focus some of their annual community service efforts, they got an idea from a new member who shared a community need he knew of through his job with the City of Seattle. As part of its COVID-19 response, the […]

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New water outage map provides customers with real-time information about water outages

We get it. No one likes to experience a water outage at their home or business. Even a short time, being without water to drink, shower, cook or wash our hands can be a hardship. While Seattle Public Utilities (SPU) works around the clock to maintain one of the most reliable drinking water systems in […]

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SPU Transfer Stations Return to Regular Hours

Seattle Public Utilities’ North and South Transfer Stations are open (as of June 15, 2020) normal operating hours, seven days a week from 8:00 am to 5:30 pm. We want to thank our customers for understanding that while the stations are operating at their normal schedule, that visits to the stations should be for essential trips only (urgent […]

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Better Than Bottled

Why buy bottled when you can pour yourself a glass of some of the best water in the nation just by turning on the tap? Here are five of our favorite reasons why Seattle’s drinking water is better than bottled: It’s Protected and Safe Because SPU owns and manages both of its watersheds, we have […]

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Keep Washing and Keep Conserving

As a water utility, public health is our top priority. We encourage our customers to use as much water as they need to stay clean and healthy — including frequently washing your hands. Even if we are all turning the tap on more than usual there are still simple actions we can take to use […]

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Your New Utility Services Website is Live!

We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience. In addition to existing online capabilities, some of the new features include: Easy sign up for budget billing Availability of daily energy usage data for customers […]

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Increasing Hygiene Access for Our Most Vulnerable Residents, Shower Trailers Deploying in Seattle

City Launches Interactive Hygiene Map Highlighting All Publicly Funded Hygiene Facilities Available to People Experiencing Homelessness Contact:          Sabrina Register, sabrina.register@seattle.gov Seattle (May 20, 2020) – The City of Seattle is set to deploy two shower trailers in locations across the City to support the hygiene needs for homeless residents within their communities. Beginning *Friday, […]

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Show Your Support for Front Line Workers by Giving 6 Feet of Space

We want to thank our customers for their support and interest in the work SPU does out in the field working to keep clean water in our taps, our curbside waste collected, and sewers flowing. Needless to say, SPU’s essential Front Line staff are Front Line Heroes! To show your support for SPU staff and […]

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Ask Evelyn is Helping You Answer the Question, “Where Does It Go?”

If you lived in Seattle in the mid 90’s, chances are, you may remember Ask Evelyn. It was Seattle Public Utilities’ outreach initiative to answer mail-in questions from our customers related to garbage and recycling. Since then, Ask Evelyn has been utilized mostly via email. But like many of our favorite things from the 90’s […]

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Household Hazardous Waste Collection Facilities to Reopen with New Hours

Starting May 15, Seattle Public Utilities Household Hazardous Waste (HHW) collection facilities will reopen with reduced hours. In response to the COVID-19 pandemic, the sites temporarily closed to follow public health guidance to limit the spread of the coronavirus and keep our frontline workers safe and healthy. Both sites normally are open to the public […]

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