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Applications for SPU’s Waste-Free Communities Matching Grant are now open!

Seattle Public Utilities is excited to announce that applications for our Waste-Free Communities Matching Grant are now open! Awards up to $40,000 are available and applications are due by March 24, 2023. Waste prevention means creating less waste so fewer materials go into the recycling, composting, and landfill. We can… Filed Under: Customer Service & Resources, Garbage, Recycling, & Compost, News

2023 Martin Luther King Jr. Day Collections Schedule  

Due to the recognition of Martin Luther King Jr. Day, some customers in Seattle will be on a one-day delayed collection schedule. The delayed collections are due to a new Recology and Teamster’s labor agreement that now recognizes MLK Day as a non-service day. Seattle Public Utilities and the City of Seattle fully support recognition of this holiday and a citywide modification of solid waste collections in the future. Transfer Stations will be open this MLK Day. 

Due to Winter Weather, Residential Collection in Seattle is delayed by one day this week: 12/20/22 – 12/24/22 UPDATES BELOW:

Due to winter weather conditions, there will be delayed residential garbage, recycling, and food/yard waste pickup in Seattle for customers in Seattle today, Tuesday, Dec. 20 through the rest of the week. SPU’s Household Hazardous Waste sites and transfer stations are closed to customers today, Tuesday Dec. 20 and will attempt to reopen tomorrow, weather permitting. 

Contact Center Hours Temporarily Extended through Nov. 5

Starting Oct. 8 through Nov. 5, customers can call the Contact Center on Saturdays from 8 am to noon. Saturday hours will be temporarily offered through at least the month of October. The temporary Saturday hours will provide additional opportunities for customers who have questions or need assistance. In addition,… [ Keep reading ]

Scammers are Posing as Your Utility. Here’s How You Can Spot a Scam.

You may have noticed an increase in scammer phone calls and text messages. Their methods continue to advance and target seemingly everyone, including utility customers. They are even taking advantage of the heightened stress caused by the pandemic to demand financial and personal information in addition to threatening to shut… [ Keep reading ]

News Release: City of Seattle Utilities Expand Assistance and Payment Plans for Customers Struggling to Pay Their Bills

SEATTLE (April 28, 2022) – Seattle City Light (SCL) and Seattle Public Utilities (SPU) today announced new flexible payment plans and expanded assistance for customers who are struggling to pay their bills. Customers are urged to visit seattle.gov/UtilityBillHelp or contact the utilities immediately to learn more about their options. Both… [ Keep reading ]

How to Choose a New Water-Efficient Toilet

When it comes to your home’s toilet, you likely don’t think about it too often as long as it’s working the way it should. For many of us, that’s the case. But toilets age and over time, they do need to be replaced. How can you tell if your toilet… [ Keep reading ]

Earth Month In Action: Expressing Malama ‘aina through Seattle’s Adopt A Street Program

Malama ‘aina, in Hawaiian, means to care, to protect, to nurture the land. It’s a core value the canoe club Hui Wa’a O Wakinikona (HWOW), or Washington in Hawaiian, has embraced since 1998, when the club first formed. About 70 adults and 15 keiki (children) of Polynesian and Non-Polynesian descent… [ Keep reading ]

Earth Month In Action: Clear Alley Program Impacts Seattle’s Chinatown International District

The Chinatown International District (CID) is a neighborhood of beautiful restaurants, parks, streets, stores and alleys. The community lives and works here bring vibrant culture and traditions to daily life. The historic buildings are celebrated and tell amazing stories of how Seattle grew up. One of the unusual aspects of… [ Keep reading ]

Help Your Utility Move Toward a Progressive Future

SPU’s Customer Review Panel (CRP) is seeking new members for July 2022 appointment. Applications are due May 9, 2022. CRP members participate with SPU leadership provide advice and recommendations to the Mayor and City Council on the Utility’s strategic plan and rates. CRP members bring expertise in community, with different professional… [ Keep reading ]