Posts categorized under Customer Service & Resources Archives - At Your Service

Upcoming Volunteer Opportunities

Are you looking for ways to help beautify and improve your neighborhood? Seattle Public Utilities has all the tools you need to participate with our flexible volunteer opportunities. Through the Adopt-A-Street and Adopt-A-Drain programs, along with Storm Drain Stenciling, you can have a positive impact on the environment in your… [ Keep reading ]

SPU Awards $50,000 to Support Food Rescue Innovation

The COVID-19 pandemic has inspired communities across our city to develop and implement solutions to urgent problems confronting Seattle’s neighbors. One of the most urgent problems is food insecurity. In 2019, Feeding America estimated that over 250,000 people in King County didn’t have enough food to lead healthy lives. Since… [ Keep reading ]

SPU’s RV Wastewater Pump-Out Pilot Program Partners with Public Health – Seattle King County to Offer COVID-19 Vaccinations

As a public utility, SPU values community health & safety. During COVID-19, our teams have increased innovative essential services for our unhoused neighbors. SPU’s RV Wastewater Pump-Out Pilot program started in spring 2020 and provides increased access to reliable wastewater services which help prevent spills. In 2021 alone (as of 6/30/21), staff have already provided 738 mobile… [ Keep reading ]

Due to Excessive Heat, Modified Residential Collection for June 28-29

Monday customers: Set out recycling & garbage ONLY at 6am. Do not set out food/yard. Food/yard waste will be collected next Monday. Tuesday customers: Set out all carts by 6am. Wednesday – Friday customers: No changes. Monday customers will be able to put out double food/yard waste on their next collection day. If your recycle or garbage are not picked up by 6 pm, please report them as a missed collection online or by calling (206) 684-3000. Monday customers please do not report food/yard misses this week, wait for next week collection.

Important Service Updates Due to Forecasted Extreme Heat

Seattle’s North & South Transfer Stations will close at 2 pm on Sunday (6/27/21) and Monday (6/28/21) to self-haul customers. This is in an effort to protect SPU staff and our customers from heat related illnesses while continuing to wear masks per CDC guidance during the COVID-19 pandemic. In order to reduce fire-related risks at… [ Keep reading ]

Seattle, Tacoma, King County Help Launch U.S. Plastics Pact Roadmap to 2025, Driving a National Strategy to Address Plastic Waste

The U.S. Plastics Pact Roadmap Outlines Specific Actions and Responsibilities to Realize a Circular Economy for Plastics in America  (JUNE 15, 2021) –100% of plastic packaging to be reusable, recyclable, or compostable by 2025 – that’s one of the bold targets Seattle Public Utilities (SPU), King County, City of Tacoma, and other partners are committed to in order to… [ Keep reading ]

Transfer Stations New Hours

Transfer Stations will Open at 10am on the First Wednesday of Each Month Starting July, 2021. Beginning July, 2021, Seattle Public Utilities’ North & South Transfer Stations will implement new hours, opening at 10 a.m. on the first Wednesday of each month. This change in hours once per month will to… [ Keep reading ]

The Secret to Water-Efficient Landscapes: Build Healthy Soil

As the weather turns warmer and the days get sunnier, you may find yourself, like many of us, spending more and more time working on your landscaping, gardening, and enjoying some time in nature. It’s a great feeling to see your hard work and sweat-equity pay off in the form… [ Keep reading ]

Storm Drain Stenciling Volunteers Raise Awareness While Reducing Pollution

With many volunteer opportunities put on pause during the health crisis, it can be a challenge to find active and safe ways to stay connected and give back to our communities. One way you can help is through preventing pollution with storm drain stenciling with Seattle Public Utilities.   How does a stencil help? Stenciling storm drains helps to bring awareness to our friends and… [ Keep reading ]

Join the Solid Waste Advisory Committee

Looking for a way to get involved in your community and have a voice in government? Want to help shape Seattle’s recycling, compost, and disposal services and move towards Zero Waste? Then we want YOU as a member of Seattle Public Utilities’ Solid Waste Advisory Committee (SWAC)! Apply NOW to join SWAC… [ Keep reading ]