Clare McFrazier, a Strategy and Planning Advisor with Seattle Public Utilities (SPU), recently spent time with her colleague, Phong Tang, to learn about his work in Seattle neighborhoods. McFrazier and Tang are part of SPU’s Customer Care Division. On Wednesday, May 3, I had the opportunity to job shadow with… [ Keep reading ]
To ensure our processes for System Development Charges (SDCs) are clear and transparent and to provide stakeholders with the opportunity to weigh in on key issues and concerns, Seattle Public Utilities (SPU) is hosting a virtual meeting on Thursday, May 25, 2023. All are welcome to join. Throughout April and… Filed Under: Customer Service & Resources, News
Seattle Public Utilities is excited to announce that applications for our Waste-Free Communities Matching Grant are now open! Awards up to $40,000 are available and applications are due by March 24, 2023. Waste prevention means creating less waste so fewer materials go into the recycling, composting, and landfill. We can… Filed Under: Customer Service & Resources, Garbage, Recycling, & Compost, News
Due to the recognition of Martin Luther King Jr. Day, some customers in Seattle will be on a one-day delayed collection schedule. The delayed collections are due to a new Recology and Teamster’s labor agreement that now recognizes MLK Day as a non-service day. Seattle Public Utilities and the City of Seattle fully support recognition of this holiday and a citywide modification of solid waste collections in the future. Transfer Stations will be open this MLK Day.
Due to winter weather conditions, there will be delayed residential garbage, recycling, and food/yard waste pickup in Seattle for customers in Seattle today, Tuesday, Dec. 20 through the rest of the week. SPU’s Household Hazardous Waste sites and transfer stations are closed to customers today, Tuesday Dec. 20 and will attempt to reopen tomorrow, weather permitting.
Starting Oct. 8 through Nov. 5, customers can call the Contact Center on Saturdays from 8 am to noon. Saturday hours will be temporarily offered through at least the month of October. The temporary Saturday hours will provide additional opportunities for customers who have questions or need assistance. In addition,… [ Keep reading ]
You may have noticed an increase in scammer phone calls and text messages. Their methods continue to advance and target seemingly everyone, including utility customers. They are even taking advantage of the heightened stress caused by the pandemic to demand financial and personal information in addition to threatening to shut… [ Keep reading ]
SEATTLE (April 28, 2022) – Seattle City Light (SCL) and Seattle Public Utilities (SPU) today announced new flexible payment plans and expanded assistance for customers who are struggling to pay their bills. Customers are urged to visit seattle.gov/UtilityBillHelp or contact the utilities immediately to learn more about their options. Both… [ Keep reading ]
When it comes to your home’s toilet, you likely don’t think about it too often as long as it’s working the way it should. For many of us, that’s the case. But toilets age and over time, they do need to be replaced. How can you tell if your toilet… [ Keep reading ]
Malama ‘aina, in Hawaiian, means to care, to protect, to nurture the land. It’s a core value the canoe club Hui Wa’a O Wakinikona (HWOW), or Washington in Hawaiian, has embraced since 1998, when the club first formed. About 70 adults and 15 keiki (children) of Polynesian and Non-Polynesian descent… [ Keep reading ]
