Find Posts By Topic

Posts categorized under Customer Service & Resources Archives - Page 5 of 5 - At Your Service

Back to School Resources for Digital Learning

While the 2020-2021 school schedule might look a little different from previous years, SPU has a resource that’s available no matter how or where you’re having class. Students are invited to visit our online learning portal to find a wealth of resources suitable for all ages that can be accessed… [ Keep reading ]

Storing Summer Produce for a Rainy Winter Day

Beans are popping, tomatoes are starting to ripen, and zucchini is threatening to take over your neighborhood. The summer bounty is here! Whether you’re growing your own, shopping at your local grocery store or farmers market, the variety of seasonal produce is hard to miss! This is a great time to save and store fruits and veggies for the… [ Keep reading ]

Ask Evelyn Q & A – What to do with Worn Linens & Pillows

Since the 90’s, Ask Evelyn has been answering Seattleites’ questions regarding garbage, compost, and recycling. Not sure where it goes? Ask Evelyn! Dear Evelyn, I’ve been cleaning out my closet and have a pile of stuff to get rid of that I don’t think is in good enough condition for donation – a set… [ Keep reading ]

Reimagining Your Space: How to get & give reusable items during COVID

Living rooms are becoming boardrooms, closets are now offices, and the dining table is pulling double duty for homeschooling. As you look to rearrange your space for the new reality of work and school from home, are you looking around your place and thinking, “I’ve got to get rid of this stuff!”? At the same time,… [ Keep reading ]

Beyond the Cart 2020

Mark your calendar for these upcoming Community Reuse & Recycling Events happening this fall. Do you have appliances, household goods, clothes, or electronics taking up space in your home? Drop them off for free at the next Community Recycling & Reuse event! Items in good condition will be donated for… [ Keep reading ]

Your New Utility Services Website is Live!

We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience. In addition to existing online capabilities, some of the new features include: Easy sign up for budget billing Availability of daily… [ Keep reading ]

Ask Evelyn is Helping You Answer the Question, “Where Does It Go?”

If you lived in Seattle in the mid 90’s, chances are, you may remember Ask Evelyn. It was Seattle Public Utilities’ outreach initiative to answer mail-in questions from our customers related to garbage and recycling. Since then, Ask Evelyn has been utilized mostly via email. But like many of our… [ Keep reading ]

HELPING OUR CUSTOMERS DURING THE COVID-19 CRISIS

Many Seattle residents and businesses are suffering unprecedented economic hardship right now. The coronavirus outbreak is making it much harder for some Seattle utility customers to afford essential services but access to clean water for hand washing and sanitation is critical to stop the spread of COVID-19. At the direction of Mayor Durkan on March 10, Seattle Public Utilities (SPU) took… [ Keep reading ]