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Your New Utility Services Website is Live!

We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience. In addition to existing online capabilities, some of the new features include: Easy sign up for budget billing Availability of daily… [ Keep reading ]

Ask Evelyn is Helping You Answer the Question, “Where Does It Go?”

If you lived in Seattle in the mid 90’s, chances are, you may remember Ask Evelyn. It was Seattle Public Utilities’ outreach initiative to answer mail-in questions from our customers related to garbage and recycling. Since then, Ask Evelyn has been utilized mostly via email. But like many of our… [ Keep reading ]

HELPING OUR CUSTOMERS DURING THE COVID-19 CRISIS

Many Seattle residents and businesses are suffering unprecedented economic hardship right now. The coronavirus outbreak is making it much harder for some Seattle utility customers to afford essential services but access to clean water for hand washing and sanitation is critical to stop the spread of COVID-19. At the direction of Mayor Durkan on March 10, Seattle Public Utilities (SPU) took… [ Keep reading ]