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Posts categorized under May 2020 - At Your Service

Archives for May 2020

Your New Utility Services Website is Live!

We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience. In addition to existing online capabilities, some of the new features include: Easy sign up for budget billing Availability of daily… [ Keep reading ]

Increasing Hygiene Access for Our Most Vulnerable Residents, Shower Trailers Deploying in Seattle

City Launches Interactive Hygiene Map Highlighting All Publicly Funded Hygiene Facilities Available to People Experiencing Homelessness Contact: Sabrina Register, sabrina.register@seattle.gov Seattle (May 20, 2020) – The City of Seattle is set to deploy two shower trailers in locations across the City to support the hygiene needs for homeless residents… [ Keep reading ]

Show Your Support for Front Line Workers by Giving 6 Feet of Space

We want to thank our customers for their support and interest in the work SPU does out in the field working to keep clean water in our taps, our curbside waste collected, and sewers flowing. Needless to say, SPU’s essential Front Line staff are Front Line Heroes! To show your… [ Keep reading ]

Ask Evelyn is Helping You Answer the Question, “Where Does It Go?”

If you lived in Seattle in the mid 90’s, chances are, you may remember Ask Evelyn. It was Seattle Public Utilities’ outreach initiative to answer mail-in questions from our customers related to garbage and recycling. Since then, Ask Evelyn has been utilized mostly via email. But like many of our… [ Keep reading ]

Household Hazardous Waste Collection Facilities to Reopen with New Hours

Starting May 15, Seattle Public Utilities Household Hazardous Waste (HHW) collection facilities will reopen with reduced hours. In response to the COVID-19 pandemic, the sites temporarily closed to follow public health guidance to limit the spread of the coronavirus and keep our frontline workers safe and healthy. Both sites normally… [ Keep reading ]

Peak Water Rates and Using Water Wisely

Summer Water Supply While Seattle has plenty of water in the winter, our water system is limited by its ability to supply water during the summer when demand is at its highest and rainfall is at its lowest. During the summer months, we depend on storage in our mountain reservoirs… [ Keep reading ]

Seattle Together – There’s No Place in Our Community for Hate or Discrimination

Seattle is experiencing one of the most consequential events in our City’s history: the COVID-19 pandemic. Our community has been resilient and dedicated. We are looking out for one another and working together to flatten the curve and protect our most vulnerable communities and those on the frontlines of this… [ Keep reading ]