Attend a public meeting or take Seattle Public Utilities’ online survey, details below
Seattle Public Utilities is updating its Strategic Business Plan (SBP), the road map guiding the utility’s delivery of services to its customers.
Adopted three years ago after an in-depth public process, the SBP spells out the utility’s six-year plan for keeping its promise to customers: to provide efficient and forward-looking services that keep Seattle the best place to live.
During development of the plan — which establishes service levels, investments and a rate path for the years ahead — customers provided valuable feedback at focus groups, public meetings, and via online surveys. In approving the plan, the City Council called for a review and plan update in 2017 to address unforeseen changes. SPU is now asking for a second round of community input to help in setting the utility’s course for six more years.
The updated plan will provide direction for SPU on important issues facing Seattle, such as:
- Doing its part to keep the city moving by improving critical infrastructure — including upgrades to stormwater and drinking water systems, and planning for increased seismic resiliency.
- Keeping Seattle clean and safe by supporting the Clean Cities Program. SPU removes illegal dumping, picks up litter and hypodermic needles, and prevents and removes graffiti.
- Meeting state and federal regulatory requirements that will keep stormwater and sewage pollution out of our streams, lakes and Puget Sound.
Among the questions SPU will be asking customers, in an online survey and at seven community meetings, are:
- How should we plan for the future?
- How can we improve our service delivery?
- How should we deal with unforeseen expenses—transportation projects, city cleanup, regulatory requirements and lost revenues—not included in the original plan?
Here’s how you can get involved:
Take a survey. Take an online survey to learn more about the vital utility services SPU provides and share your feedback and ideas for the future of the utility.
Attend one of six community meetings or attend our business forum. Come tell us what you think about the services SPU provides, at one of six neighborhood meetings:
January 31, 2017, 6 – 8 p.m.
Langston Hughes Performing Arts Institute
104 17th Ave S, Seattle, WA 98144
Find on Google Maps
Vietnamese and Spanish-speaking interpreters will be present.
Call (206) 684-3000 for questions or to make other language interpretation arrangements.
February 1, 2017, 6 – 8 p.m.
El Centro de la Raza
2524 16th Ave S, Seattle, WA 98144
Find on Google Maps
Somali, Filipino, and Spanish-speaking interpreters will be present.
Call (206) 684-3000 for questions or to make other language interpretation arrangements.
February 2, 2017, 8:30 – 10:30 a.m.
Seattle Metropolitan Chamber of Commerce
1301 5th Ave., Suite 1500, Seattle, WA 98101
Find on Google Maps
This meeting is for business leaders, managers, and developers.
February 4, 2017, 9 – 11 a.m.
Magnuson Park Community Center
6344 NE 74th St., Seattle, WA 98115
Find on Google Maps
Chinese, Vietnamese, and Spanish-speaking interpreters will be present.
Call (206) 684-3000 for questions or to make other language interpretation arrangements.
February 7, 2017, 5:30 – 7:30 p.m.
SPU’s North Transfer Station
1350 N 34th St, Seattle, WA 98103
Directions to North Transfer Station
Vietnamese and Spanish-speaking interpreters will be present.
Call (206) 684-3000 for questions or to make other language interpretation arrangements.
February 8, 2017, 6 – 8 p.m.
Youngstown Cultural Arts Center
4408 Delridge Way SW, Seattle, WA 98106
Find on Google Maps
Cambodian, Vietnamese, and Spanish-speaking interpreters will be present.
Call (206) 684-3000 for questions or to make other language interpretation arrangements.
February 11, 2017, 10:30 a.m. – 12:30 p.m.
Asian Counseling and Referral Services
3639 Martin Luther King Jr Way S, Seattle, WA 98108
Find on Google Maps
Learn about Seattle’s Utility Discount Program, which is designed to cut utility bills in half for financially distressed customers. The program is providing more than $12 million in annual assistance to some 9,000 Seattle Housing Authority households alone. To date, more than 30,000 households have been enrolled in the program—up from 14,000 in January 2014.
Learn more about Seattle Public Utilities, at: www.seattle.gov/util.
Watch a short video about SPU.
Follow SPU on Twitter: www.twitter.com/SeattleSPU.