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July 2011
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CityLink Seattle

Give Us a Grade

Let us know what you think of our first Annual Report Card.

Customers have told us they want to know what we do and how well we do it. Check out our Annual Report Card. It’s about providing value and being accountable to you. After reading it, take part in our quick, confidential survey and we’ll use the results to improve our service.

Every year, we set performance goals to ensure that we’re continuously improving while providing friendly and efficient customer service. This first Annual Report Card shows we are meeting many of our goals, and also identifies where we still need to do more work.

A printed copy will be arriving in mailboxes with utility bills this July and August.