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CityLink Seattle

If Your Pipes Break or Freeze

Freezing weather is here. That means frozen and broken pipes are a possibility.

If a water pipe breaks follow these steps:

Immediately close the main shutoff valve to stop flooding. The shutoff valve can be indoors or outdoors – usually in a basement, crawlspace or garage. If you cannot turn off the main shutoff valve, Seattle Public Utilities customers can call 206-386-1800 and a crew will turn off the water at the meter for a standard service charge.

Call a plumber to repair or replace the damaged section of pipe as soon as possible.

Click here to learn more about how to protect yourself.